ONPT

Terms And Conditions

@Rehabunified Private Limited [2022]. All rights reserved; reproduction, adaptation, or translation without permission is prohibited except as allowed under the International copyright laws. All the text, graphics, design, content, and other works over the resolve360.app Website/App are the trademarked works of Rehabunified Private Limited.

1. INTRODUCTION
By accessing or using resolve360 services, you agree to be bound by these terms, including our Privacy and Cookies Policies, so it is important that you read this agreement carefully before you create an account. We may update the terms from time to time, so you should check this page regularly for updates.
Welcome to resolve360, operated for users globally. As used in this Agreement, the terms "resolve360," "us," "we," the "Company", and "our" shall refer as appropriate.
By accessing or using our Services on resolve360.app(the "Website/App"), the resolve360.app mobile application (the "App"), or any other platforms or services resolve360.app may offer (collectively, the "Service" or our "Services"), you agree to, and are bound by, these Terms of Use (the "Terms" or "Agreement"). This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.
Your use of our Services is also subject to the Privacy Policy, Cookie Policy, Community Guidelines, and any terms disclosed and agreed to by you when you purchase additional features, products, or services from resolve360 ("Additional Terms Upon Purchase"), which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement, do not use our Services.
We reserve the right to modify, amend, or change the Terms at any time. Notice of any material change will be posted on this page with an updated effective date. In certain circumstances, we may notify you of a change to the Terms via email or other means, as appropriate under the circumstances; however, you are responsible for regularly checking this page for notice of any changes. We agree that future changes will not be retroactive without your consent. Your continued use of our Services constitutes your acceptance of any change, and you will be legally bound by the updated Terms. If you do not accept a change to the terms, you should stop using our Services immediately.
i. resolve360 Website/App provide professionals help Physiotherapy, Speech therapy, Clinical psychological counselling, Antenatal & Postnatal care. This agreement is set forth is legally binding for all the users of the Website/App and for the individual having the membership. This Terms of Use is published in accordance with the provisions laid down under Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the same constitutes "Electronic Record" within the meaning of Section 2(t) of the Information Technology Act, 2000 and the Rules framed hereunder. These Terms are also governed by all applicable laws including but not limited to Indian Contract Act, 1872. the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the "IG Rules"). These Terms being an electronic record does not require any signature.
ii. If you do not agree to these Terms of Use and/or are not eligible or authorized to agree to these Terms of Use, then you may not register for and setup a resolve360 platform and are not authorized to use any of the applications or services supported by resolve360 Platform.
SCOPE OF TERMS OF USE
These Terms of Use govern your use of the Website/App and all software and services (collectively known as "Services") available via the Web Site/App, except to the extent that such Services are the subject of a separate agreement. Specific terms or agreements may apply to the use of certain Services and other items provided to you via the Web Site/App ("Service Agreement(s)"). Any such Service Agreements will accompany the applicable Services or are listed in association therewith or via a hyperlink associated therewith.
MODIFICATIONS
resolve360 may revise and update these Terms of Use at any time. Your continued usage of the Web Site/App after any changes to these Terms of Use will be deemed as acceptance of such changes. Any aspect of the Web Site/App may be changed, supplemented, deleted or updated without notice, at the sole discretion of resolve360. resolve360 may establish or change, at any time, general practices and restrictions concerning other resolve360 products and services at its sole discretion.
ACCOUNT ELIGIBILITY; YOUR RESPONSIBILITIES
Before accessing to resolve360, make sure you are eligible to use our Services. This Section also details what you can and can't do when using the Services, as well as the rights you grant by resolve360. By using our Services, you represent and warrant that you possess following eligibility: Any person aged 18 years or above and capable of entering into a contract under the Indian Contract Act, 1872 and subject to acceptance by resolve360 is permitted to create/ access User account to avail the available Services.
Minors are prohibited from accessing or creating User Account; however Legal Guardian of the Minors can avail the available Services for Minors in accordance with applicable laws. Services are available only for the citizens of India and in the Territory. Users' may please note that certain Services may be available or limited to only particular area within the Territory.
Resolve360 PRIVACY NOTICE
With respect to any individual whose personal information is provided by You to resolve360, You represent to resolve360 that You have obtained all necessary consents for the processing of such personal information contemplated by the Services
RIGHTS YOU ARE GRANTED BY RESOLVE360
resolve360 grants you the right to use and enjoy our Services, subject to these Terms. For as long as you comply with these Terms, resolve360 grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sub licensable license to access and use our Services for purposes as intended by resolve360 and permitted by these Terms and applicable laws.
ACCOUNT TERMINATION
If you no longer wish to use our Services, or if we terminate your account for any reason, here's what you need to know. You can delete your account at any time by logging into the Website/App or App, going to "Settings", and following the instructions to disable or delete your account. However, you will need to cancel / manage any External Service Purchases through your External Service Account to avoid additional billing. resolve360 reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if you have violated these Terms, misused our Services, or behaved in a way that resolve360 regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services. If your account is terminated by you or by resolve360 for any reason, these Terms continue and remain enforceable between you and resolve360, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy.
CONTENT OWNERSHIP AND COPYRIGHT CONDITIONS OF ACCESS
The contents listed on the Website/App are (i) User generated content, or (ii) belong to Resolve360. The information that is collected by Resolve360 directly or indirectly from the End- Users and the Practitioners shall belong to Resolve360. Copying of the copyrighted content published by Resolve360 on the Website/App for any commercial purpose or for the purpose of earning profit will be a violation of copyright and Resolve360 reserves its rights under applicable law accordingly. Resolve360 Website/App platform is HIPPA complaint and we adhere to these policies strictly therefore your sessions may be recorded for audit purpose and quality control and deleted from our server after 30 days automatically. Resolve360 authorizes the User to view and access the content available on or from the Website/App solely for ordering, receiving, delivering and communicating only as per this Agreement. The contents of the Website/App, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website/App (collectively, "Resolve360 Content"), are the property of Resolve360 and are protected under copyright, trademark and other laws. User shall not modify the Resolve360 Content or reproduce, display, publicly perform, distribute, or otherwise use the Resolve360 Content in any way for any public or commercial purpose or for personal gain. User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
PAYMENT & REFUND
You understand that use of the Services may result in charges (" Charges"). After you have received services obtained through your use of the Service, resolve360 will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider's limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. resolve360 shall charge you a convenience fee ("Fee") for the Services provided by resolve360 to you. The Fee may be charged from you at the time of booking of services on the platform or upon the completion of service. Such Charges and Fee will be inclusive of applicable taxes where required by law. Charges and Fee paid by you are final and non-refundable, unless otherwise determined by resolve360 or required by the relevant Consumer Law legislation. Under the relevant Consumer Law legislation, you may be entitled to refund for a major failure of the Services, or other remedies for a minor failure. resolve360 will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service. All Charges and Fee are due immediately and payment will be facilitated by resolve360 using the preferred payment method designated in your Account, after which resolve360 will send you a receipt by email/sms. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that resolve360 may, as the Third Party Provider's limited payment collection agent, use a secondary payment method in your Account, if available.
As between you and resolve360, resolve360 reserves the right to establish, remove and/or revise Charges for any or all services obtainable through the use of the Services at any time in resolve360's sole discretion. Further, you acknowledge and agree that Charges and Fees applicable in certain geographical areas may increase substantially during times of high demand. resolve360 will use reasonable efforts to inform you of Charges and Fees that may apply, provided that you will be responsible for Charges and Fees incurred under your Account regardless of your awareness of such Charges, Fees or the amounts thereof. resolve360 may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for services from a Third Party Provider at any time prior to such Third Party Provider's arrival, in which case you may be charged a cancellation fee. Additionally, the applicable taxes (whether direct or indirect) that are liable to be charged/ deducted on cancellation fee will charged to you by Resolve360.
Further, Resolve360may from time to time offer subscription packages to you, wherein, in exchange for monetary consideration, additional benefits such as discounted services from Third Party Providers will be made available to you. The said benefits will only be available for a limited period as may be agreed with you in advance. This payment structure is intended to fully compensate the Third Party Provider for the services provided. Resolve360 does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. Any representation by Resolve360 (on Resolve360's Website/App, in the Application, or in Resolve360's marketing materials) to the effect that tipping is "voluntary," "not required," and/or "included" in the payments you make for services provided is not intended to suggest that Resolve360 provides any additional amounts, beyond those described above, to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. After you have received services through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.
It is clarified that the Charges and Fees (respectively) shall be made only for the services provided by the Third Party Provider to you and for the Services provided by Resolve360 to you.
DISCLAIMER
Resolve360 Services are provided "as is" and we do not make, and cannot make, any representations about the content or features of our Services. RESOLVE360 PROVIDES OUR SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. RESOLVE360 DOES NOT REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN OUR SERVICES WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE ACCURATE. FURTHERMORE, RESOLVE360 MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS AT ANY TIME; USERS' ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE COMPATIBILITY WITH OR CONDUCT BY USERS YOU MEET THROUGH THE SERVICES. RESOLVE360 TAKES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, OR RECEIVES THROUGH OUR SERVICES NOR DOES RESOLVE360 TAKE ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS WITH WHOM YOU MAY COMMUNICATION THROUGH RESOLVE360. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. RESOLVE360 IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION.
LIMITATION OF LIABILITY
Resolve360 liability is limited to the maximum extent by applicable law. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Resolve360, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES, (II) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON, THROUGH, OR FOLLOWING USE OF THE SERVICES; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF Resolve360 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL Resolve360 AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO Resolve360 FOR THE SERVICES WHILE YOU HAVE AN ACCOUNT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
DISPUTE RESOLUTION
In the unlikely event that we have a legal dispute, here is what you need to know. If you are dissatisfied with our Services for any reason, please contact Resolve360 Customer Service first so that we can try to resolve your concerns without the need of outside assistance. If you choose to pursue a claim against Resolve360, these terms will apply.
COPYRIGHT POLICY
Users/Members Acknowledge that they will not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information of LoveVivah.com without obtaining the prior written consent from Service Provider. All vested contingent and future intellectual property rights in resolve360.app including but not limited to copyright, trademark, service marks, design rights (whether registered or unregistered), patents, knowhow, trade, secrets, inventions, database rights and any applications for protection or registration of these rights and all renewals and extensions there of existing in any part of the world whether now known or in the future shall remain with the Service Provider.
LIMITATION ON LIABILITY
User/Member acknowledges that in no event shall Service Provider be liable for any damages whatsoever, whether direct, indirect, general, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of Member or anyone else in connection with the use of the Resolve360, including without limitation, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other registered Users/Members of this service or persons you meet through this service. Users/Members agree to take reasonable precautions in all interactions with other members of the service, particularly if you decide to meet offline or in person. Users/Members understand that Service Provider makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the service. User/Member should not provide your confidential information (for example, your credit card or bank account information) to other members. Provided That Notwithstanding anything to the contrary contained herein, Service Provider liability to Member for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by Member to Service Provider for the usage during the term of membership.
JURISDICTION AND DISPUTE RESOLUTION:
Any question or difference which may arise concerning the construction meaning or effect of this Agreement or concerning the rights and liabilities of the parties hereunder or any other matter arising out of or in connection with this Agreement shall be referred to a single arbitrator who shall conduct proceeding in Bengaluru, Karnataka which shall be appointed by the Service Provider within 30 days from the written request from the Member. The decision of such arbitrator shall be final and binding upon the parties. The cost of proceedings shall be borne equally by the parties. Any reference under this clause shall be deemed to be a reference to arbitration within the meaning of the Arbitration Act 1996. The courts at Bengaluru, Karnataka (India) shall have exclusive jurisdiction in all the matter arising out of Agreement. For the purpose of Jurisdiction this Agreement shall be deemed to be accepted by the User/ Member at India.